Privacy Policy for Ginnastic Physio

1. Introduction and Who We Are

Ginnastic Physio (“we”, “us”, “our”) is committed to protecting your personal information in accordance with applicable Pakistani law. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website or use our services.

If you have any questions or wish to contact our Data Protection Officer (DPO), please email us at ginnasticphysio@gmail.com or call at 0337-3333770.

2. Personal Data We Collect

We may collect:

Identity Data: name, date of birth, gender, username
Contact Data: email, phone, address
Financial & Transaction Data: payment details, purchase or booking history
Technical Data: IP address, browser type, device information, time zone, location
Profile & Usage Data: login credentials, appointment history, preferences, feedback
Marketing & Communications Data: your preferences for receiving communications

3. How We Collect Your Data

Data may come from:

Direct interactions: when you book appointments, contact us, sign up, fill forms
Automated technologies: cookies, analytics, log files when you browse our site
Third parties: e.g. referrals, aggregated data providers

4. How We Use Personal Data

We use your information to:

Provide and manage physiotherapy services and bookings
Process payments and subscriptions
Improve our services and website experience
Communicate with you (confirmations, updates, marketing, if consented)
Comply with legal and regulatory obligations

5. Sharing of Personal Data

We do not sell or share data to third parties for marketing. We may share data with:

Service providers: booking systems, payment processors, IT support, marketing tools
Legal or regulatory bodies, if required
Business transactions: in case of a sale, merger, or corporate reorganization, with protections in place

6. Security of Data

We implement appropriate technical and organizational measures to safeguard your data. Access is limited to employees or service providers who need it. We respond promptly to any security breaches, as required by law.

7. Your Data Rights

Depending on your location and applicable law:

Right to access, correct, erase, restrict, or object to processing
Right to data portability
Rights may vary; contact us for specifics

8. Cookies and Tracking

We use cookies and similar technologies to enable website functionality, analyze traffic, and personalize your experience. You can manage cookie preferences via your browser settings.

9. Children

Our website is not intended for children. We do not knowingly collect data from users under 18.

10. Changes to This Policy

We may update the policy occasionally. We’ll post the updated version on our website with a revised date.

11. Contact Us

If you have any questions, would like to exercise your rights, or raise a privacy concern: